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Refunds, Cancellations & Returns


If you are not satified with your bouquet, we would be happy to assist. Please take a photo of the bouquet you were delivered and you can email it to us at [email protected] along with your order ID. We will be back in touch with you with your options.

Cancellations by you

If you decide you don't want your flowers, you can cancel the order at any time up to 12 hours before the scheduled time of delivery or collection. Simply ring the shop on 01 8222260 and we can arrange cancellation for you and ensure you are fully refunded your payment.

Unfortunately we cannot process a cancellation after the order has been delivered.

Cancellations by us

We reserve the right to cancel the contract between us. If we do cancel your order we will notify you by email and refund any outstanding amount to your credit or debit card.


If for any reason you wish to return a product to us, please call the shop on 01 822 2260 and we would be happy to assist where we can.